Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By using the Posido Casino platform, you agree to be bound by these Terms and Conditions. If you do not accept all terms and conditions stated below, please leave the site immediately.

Eligibility Requirements

1. You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our services.
2. You must provide true, accurate, and complete information about yourself during registration.
3. You must not attempt to register multiple accounts or impersonate another user.

Account Registration Rules

1. Only one account per person is allowed.
2. Your username and password are for personal use only; do not share them with others.
3. Keep your login credentials confidential and secure.

Identity Verification and KYC

1. We may request identification verification to confirm the authenticity of your account information.
2. You must provide us with accurate documentation, such as a government-issued ID or proof of address, within 14 days of being asked.

Account Security Responsibilities

1. Keep your login credentials confidential; we are not responsible for unauthorized access.
2. Monitor your account activity regularly to detect any suspicious transactions or changes.
3. Report any security breaches or issues promptly to our support team.

Login Credentials and Password Protection

1. Your password must be unique, secure, and meet the specified complexity requirements.
2. Do not reuse passwords; use a strong combination of characters for each login.
3. Keep your devices and accounts up-to-date with the latest security patches and software updates.

Restricted Behaviour and Prohibited Activities

1. Misuse or attempt to cheat our games is strictly prohibited and may result in account suspension or termination.
2. Do not engage in money laundering, fraudulent activities, or any other form of financial crime related to Posido Casino services.
3. Respect the rights and interests of others; do not use abusive language, harassment, or discriminatory behavior towards fellow users.

Bonus and Promotion Rules

1. Our bonuses are subject to specific wagering requirements as stated on our website or within each promotion's terms.
2. Bonuses may be limited, revoked, or withdrawn at any time without prior notice if we suspect abuse or irregular gameplay.

Wagering and Gameplay Conditions

1. All game outcomes are final; disputes will not be entertained unless proven to be the result of a technical malfunction.
2. Do not use software, bots, or other artificial means to gain an unfair advantage in our games.
3. Our terms may change at any time without notice.

Bonus Abuse Prevention

1. We reserve the right to investigate and cancel accounts suspected of bonus abuse or irregular gameplay practices.
2. Failure to meet wagering requirements within a set timeframe may result in forfeiting bonuses, winnings, or both.

Deposits and Withdrawals (if applicable)

Please refer to our separate Deposit & Withdrawal page for detailed information on accepted payment methods, withdrawal limits, processing times, verification procedures, and review processes.

Verification Before Withdrawals

1. You must verify your account before making a withdrawal by providing the required documentation.
2. Our support team will request verification when we suspect an attempt to withdraw funds without completing KYC procedures.

Responsible Gambling Expectations

1. Set deposit limits, self-exclude, or cool-off periods if needed; reach out to our support team for assistance in maintaining responsible gambling practices.
2. Take regular breaks and prioritize your gaming habits to ensure a safe and enjoyable experience.

Self-Exclusion and Account Restrictions

1. We may suspend or terminate accounts suspected of abuse, irregular gameplay, or attempting to evade terms and conditions.
2. You can initiate self-exclusion at any time for 30 days up to an entire year; during this period, you will not be able to access your account.

Game Fairness and RNG Systems

1. Posido Casino operates under a strict policy of fairness and uses proven Random Number Generators (RNG) from reputable suppliers.
2. Our games are regularly audited for randomness and integrity by independent third-party providers.

Technical Interruptions or Voided Gameplay

1. In the event of technical issues, we may void bets, cancel games, or close accounts if deemed necessary to maintain fair gameplay.
2. Technical difficulties do not constitute grounds for a refund unless explicitly stated in our Terms & Conditions.

Suspension or Closure of Accounts

1. We reserve the right to suspend or terminate your account at any time due to suspected abuse, irregular behavior, or failure to comply with these terms and conditions.
2. You will be informed via email if we choose to close or restrict access to your Posido Casino accounts for any reason.

Intellectual Property and Platform Ownership

1. All content on the site, including but not limited to graphics, text, software, logos, and design elements (collectively referred to as "Platform Content"), are owned by us.
2. Your account and profile data remain our exclusive property; you have no ownership rights to any information or assets generated within your user accounts.

Limitation of Liability

1. We do not guarantee continuous access to the platform due to server maintenance, technical issues, or unforeseen circumstances beyond our control.
2. Posido Casino is not responsible for consequential losses resulting from game outcomes, account closures, suspended activity, or disputes with other users.

Modification of Terms

1. These terms and conditions are subject to change at any time; please check the website regularly for updates or changes to these rules.
2. New and modified terms will be binding immediately upon posting on our site and your continued use after such posting shall constitute acceptance thereof.

Contact or Support Guidance

If you have questions, need assistance with account registration, or wish to report suspicious activity, contact us using the following channels:

• 24/7 Live Chat: accessible via the bottom of every page

Applicable Licensing or Regulatory Oversight (if applicable)

Please note that Posido Casino operates under a licensed Anjouan licence and is subject to regulatory oversight by our governing authority.